Salesforce Implementation
Subject matter experts delivering complex, critical programs with Salesforce best practices.
Covers
- Sales Cloud and CPQ
- Service and omni-channel
- Marketing Cloud journeys
- Data migration and UAT
What We Do
Your End-to-End Cloud Partner
Salesforce consulting and implementation, multi-cloud operations on AWS, Azure and GCP, integration, managed services, public sector staffing and delivery. Engage one practice or all of them.
Salesforce Services & Staffing
Our Salesforce Offerings
A Salesforce partner with experts across CRM and cloud integrations, delivered with the latest tools and technologies.
Consulting & Advisory
Migrations, implementation improvement and Salesforce data services consulting.
Covers
- Org health assessment
- Solution architecture
- Licensing optimisation
- Multi year roadmap
Staffing Services
Time and material contractors tailored to your needs, sourced globally, commercial or public sector.
Covers
- Admins, developers and architects
- Business analysts and QA
- Contract or contract to hire
- Cleared public sector placements
Managed Services
Ongoing support of Salesforce implementations with a promise to improve user experience.
Covers
- Certified admin support
- Monthly enhancement sprints
- Training and enablement
- Release readiness reviews
20+ Salesforce consultants · 30+ Salesforce certified · Global operations · Verticals: Telecom, Banking, Retail, Healthcare, Financial Services, Manufacturing, Non-Profit
Cloud Ops
Multi-Cloud Operations on AWS, Azure and GCP
Salesforce is rarely the only cloud in the building. We migrate, operate and optimise across all three hyperscalers, with 15+ cloud migrations delivered and certified resources on each platform.
- Migration assessment, wave planning and execution
- Landing zones, networking and identity done properly the first time
- FinOps and cost optimisation, because the bill is the point
- 24/7 operations, monitoring and incident response
- Disaster recovery and business continuity design
AWS
Migration, landing zones, EKS, serverless and managed data services
Microsoft Azure
Azure migrate, AD and entra, AKS, Synapse and Power Platform
Google Cloud
GKE, BigQuery, Vertex AI and data platform modernisation
Oracle Cloud
Oracle Cloud infrastructure, NetSuite and ERP integration
Integration
Connect Everything
Salesforce is the hub. We connect it to your ERP, payment systems, data warehouse, marketing tools and custom APIs.
API-First Approach
Integrations that are scalable, documented and maintainable, not fragile point to point connections.
Data Integrity
Deduplication, validation rules and error handling built into every integration from day one.
Security and Compliance
OAuth, encrypted payloads and HIPAA or SOC 2 ready architectures for regulated industries.
MuleSoft
Anypoint platform, API-led connectivity
Apigee
API gateway, management and monetisation
IBM Integration
Enterprise service bus and messaging
Boomi and iPaaS
Lightweight cloud to cloud integration
Automation
DevOps, RPA and SaaS Rollouts
The unglamorous work that decides whether a platform stays healthy after go live.
DevOps and Release Management
CI/CD pipelines, Salesforce DX, Gearset and environment strategy, so releases stop being an event.
Robotic Process Automation
10+ RPA programmes delivered with UiPath and Power Automate, targeting the tasks nobody wants to do.
SaaS Rollouts
20+ enterprise SaaS deployments: Workday, Microsoft 365 and Dynamics 365, from pilot to full adoption.
Government & Public Sector
State and Federal Vendorship
Cross Cloud Ops holds government technology vendorship at state and federal level, supporting agencies with both staffing and the implementation of tools and products.
Contract Vehicle in Place
Engagements can start through our existing contract vehicles rather than waiting on a fresh procurement cycle.
Vetted Technology Staffing
Background-checked developers, analysts, architects, project managers and support staff embedded into agency teams.
Tools and Product Implementation
Platform rollouts, integrations and modernisation delivered end to end, not just staff placed on a contract.
Security and Compliance Built In
Security review, documentation and audit trails are part of the method, backed by our in-house cybersecurity practice.
Legacy Modernisation
Retiring aging systems without interrupting the service citizens depend on. It is the work we do best.
Federal Ready Posture
The documentation, security discipline and delivery record that state and federal programmes both require.
Delivery Approach
Agile PODs With Flexi-Capacity
Dedicated, shared or dynamic teams that scale with your backlog.
1
Shape: Define and Plan
SOW signoff and kick-off, requirement workshops, prioritised backlog and high level data and integration design.
2
Transform: Design and Build
Bi-weekly sprints and daily scrum, detailed design and data model, configuration workbook, test strategy and execution.
3
Manage: Deploy and Train
UAT and go-live readiness, super-user training plans, deployment activities and post-implementation hyper-care.
4
Optimise: Run and Improve
Managed services, monthly enhancement sprints, release readiness reviews and quarterly business reviews.
Engagement & Pricing
Flexible Models to Suit Any Structure
Rates are negotiable based on project needs, duration and applicable discounts.
Most Flexible
Hourly, Time and Material
Billed by role: project management, consulting, development, QA and support.
- Blended global rates
- Scale the POD up or down monthly
- Monthly invoicing with detailed statements
- Best for evolving backlogs
Most Predictable
Fixed Price
One price for the complete implementation, consultation through post-deployment support.
- Scope agreed and signed before build
- No change order surprises
- Covers every delivery stage
- Best for well defined projects
Pay As You Go
Milestone Based
Pay per completed phase, due only on completion of each milestone.
- Requirements and design
- Development and configuration
- Testing and UAT
- Support and hyper-care
Invoicing per milestone or monthly for hourly work, with detailed statements every cycle. Payment due net-30 via bank transfer, check or online platforms.
Next Step
Let Us Build Something Together.
Tell us about your project and we will come back with a tailored proposal, usually within 24 hours.