Salesforce Consulting
Strategy, architecture and delivery across Sales, Service, Experience and Revenue clouds.
Salesforce · AWS · Azure · GCP
Seamless Multi-Cloud Operations and Digital Transformation.
A 5-Star Salesforce partner helping SMB and enterprise businesses run and transform across every cloud, from CRM, Marketing and AI to cloud migration, integration and cybersecurity. One group, certified global delivery teams.
Free discovery call, tailored proposal within 24 hours 5-Star Salesforce Partner AppExchange Certified Agentforce Ready AWS, Azure and GCP MuleSoft and Apigee Data Cloud Enabled Global Delivery Teams State & Federal Vendorship Public Sector Ready Indianapolis, Indiana
0+Salesforce Projects
0+Cybersecurity Implementations
0+SaaS Rollouts, Workday M365 Dynamics
0+API and Integration Programs
0+RPA Automation Programs
Who We Are
One Group. Every Way We Move Your Business Forward.
Cross Cloud Ops helps businesses run and transform across every cloud, from Salesforce, Data Cloud, AI and Marketing Cloud to multi-cloud operations on AWS, Azure and GCP.
Data Cloud
Unified customer profiles, real time segments and activation into every downstream channel.
AI & Agentforce
Autonomous agents grounded in your CRM data, plus custom AI workflows and proprietary accelerators.
Marketing Cloud
Journeys, campaigns, Pardot and MCAE, with deliverability handled properly from day one.
Cloud Ops: AWS, Azure, GCP
Migration, landing zones, cost optimisation and 24/7 operations across all three hyperscalers.
API & Integration
MuleSoft, Apigee and IBM integration programmes that connect Salesforce to everything else.
Enterprise AI Platform
Governed AI workflows across every vendor you run, with a human-gated pipeline that drops into any SDLC.
ServiceNow with AI
ITSM through SecOps and HRSD, with AI applied where it removes effort and governance a change board will sign.
Products & Tools
Software We Built, Not Just Software We Configure
Four products from the Cross Cloud Ops team, each solving a problem we kept hitting on client projects. Three more, including the Enterprise AI Platform and our ServiceNow practice, are on the products page.
SMB Digital TransformationSMBCRM
AI powered packages for small and medium businesses: CRM, marketing, local SEO, reviews, loyalty and automation. Flexible plans from $97 a month.
- Free consultation, custom plan within 24 hours
- Website, hosting, SEO and social in one package
- Built for Main Street and Chamber of Commerce members
AppExchange CertifiedLoyalty Engine
The most affordable loyalty program built natively on Salesforce. Points, tiers, partner networks and real time analytics, with no per member fees.
- Live in 2 to 4 weeks, not quarters
- Unlimited members, unlimited Salesforce Flows
- 10K+ active members and $2.4M rewards redeemed
AI Email VerificationVerifAI
Every address, verified by AI. Clean your lists, block bad signups in real time and protect your sender reputation before a single campaign goes out.
- 30+ email types detected, catch all and spam trap included
- Real time API plus bulk list cleaning
- Native sync back into Salesforce and Marketing Cloud
Data ResilienceFortifAI
Backup, restore and disaster recovery for organisations that have to prove recovery works rather than assume it. Encrypted end to end and immutable by design.
- AI finds a clean recovery point in minutes, not days
- Restores tested and evidenced, not taken on trust
- Hosted wherever your data residency policy requires
Technologies
Far More Than Salesforce
Certified across the Salesforce ecosystem and the wider enterprise stack our clients actually run on.
Salesforce Platform
Sales, Service, Experience and Revenue
AWS, Azure & GCP
Migration, landing zones and FinOps
Data & Analytics
Data Cloud, Snowflake, Tableau
API & Integration
MuleSoft, Apigee, IBM, Boomi
AI & Agentforce
Agents, copilots and custom models
DevOps & RPA
CI/CD, Gearset, UiPath, Power Automate
Oracle & ERP
Oracle Cloud, NetSuite and ERP integration
Cybersecurity
COTS implementations through CyberCots
Sales Cloud Service Cloud Marketing Cloud Data Cloud Agentforce Experience Cloud Pardot and MCAE CPQ and Revenue Cloud Health Cloud
AWS Microsoft Azure Google Cloud Oracle Cloud Snowflake Tableau MuleSoft Apigee IBM Integration Workday Microsoft 365 Dynamics 365 UiPath Power Automate Gearset Heroku
Next Step
Let Us Build Across Every Cloud.
One group for Salesforce, SMB digital transformation, customer loyalty, cybersecurity and revenue cycle management. Tell us your goals and we will come back with a tailored proposal, usually within 24 hours.